Windows 7 and Flash Player

Greetings

Well I’ve been humming along with my new PC and so far so good. There have been adjustments to the way one has to work and so far I’ve been seemingly adjusting well. There are some things I find that are really cool, such as the ability to simply tile two applications side by side by just “tossing” the windows to the side. To “toss” a window, just grab the title bar by clicking the mouse and dragging it. Then using a quick motion, you act as if you are tossing the window to the left or right side of the desktop. It’s way cool. The application just snaps into place occupying half the screen.

Another cool feature I stumbled across is the ability to grab a title bar and “shake” the application. What happens is that all other applications minimize. But these cool things aren’t the purpose of this post.

The real purpose of this post is to report a disturbing discovery. Many folks are aware that I’m a CHM fan. I find the format to be very efficient and handy. As a result, I create lots of CHM files to accomplish this or that. When I facilitate training, I use a CHM file as a guide to keep me on track. So today I opened a CHM file to view it. There was nothing really special or out of the ordinary with my CHM file. I’ve opened lots of them since migrating to Windows 7. But there was something I had not noticed. That is, I had not noticed it until today.

What I noticed was that a CHM that worked just fine on Windows XP Professional (my previous operating system) no longer worked just fine on my shiny new Windows 7 PC. I had displayed a page that presented a Captivate movie. Where the Captivate movie was supposed to appear I saw a large placeholder instead. Upon attempting to view the Captivate movie I tried many different things.

My first attempt was to try and install the Flash Player. I reasoned that the Flash Player must not be installed. I primarily use Firefox as my browser. I knew that I had configured Firefox to present Flash. But unless a web page just doesn’t want to play nice with Firefox, I seldom open IE. My reasoning said that IE must not have the Flash Player added in. I know that the CHM viewer relies on IE for bits of its display, so it seemed to make perfect sense to me that if IE didn’t have Flash Player capabilities I would not see my Captivate movie inside my CHM page. So I opened IE and be-bopped over to the Flash Player install page. Installed just fine so I should be good!

I display the CHM again and was a bit perplexed as things didn’t seem to change. So I’m thinking that perhaps another area needed to be touched. Perhaps I need to somehow run the HH.EXE in Admin mode so that changes could be made somewhere else. I struggled big time in making HH.EXE run in Admin mode. The bottom line was that I ended up disabling User Account Control and restarting the PC.

Ran the CHM again and tried to update. RATS! Nothing worked. Then I recalled that CHM files have an ability to open URLs by clicking in the upper left corner. I tried that and visited the Adobe Flash Player site. My brain was abuzz and I was all tingly thinking I had FINALLY sorted how to do it! But nope. Upon attempting to install the Flash Player, I was greeted with a link to an Adobe Knowedge Base article. I’ll link below for your reading pleasure.

Click here to read the article

The bottom line is that the Flash Player or Add In isn’t available for 64 bit systems yet. So I must have been using the 64 bit version of the HH.EXE file and whatever bits of IE that are needed must also be 64 bit. Frustrating to be sure, but at least now I have an explanation for the odd behavior.

Until next time… Rick🙂

One Response to “Windows 7 and Flash Player”

  1. I can’t see Flash content on Windows 7 | Flash Player roundup Says:

    […] pain points, many of which are compatibility issues and have a quick fix or workaround. In a recent blog post, Rick Stone talks about one compatibility issue that our Help users are likely to encounter. Many […]

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