The questionable value of consistent Application Interfaces

Hi gang

One of my favorite applications has recently had an interface update. Namely, Adobe Captivate. In considering the changes, I find that I often hear words similar to those below used to describe changes.

“Yes, it’s great because the new interface shares that of all our other applications. This means you can come up to speed very quickly with our other applications.”

But I have to stop and ponder that. I have some rather serious concerns about the validity of it. Please bear with me on this.

Sure, the overall look and feel of the application may now be totally consistent and follow suit with the other applications produced. But does it really help me here? I mean, beyond the first screen. Yeah, I know that on the first screen I can generally open my most recently edited projects easily and I know that other common functions are there. Such as opening the help or being presented with news about the product. But I have to conclude that this is pretty much where it ends.

So Captivate now shares the same overall interface with Flash. We have panels galore and items in different places. However, I cannot say with a  straight face that knowing the interface for Flash or Captivate makes me immediately proficient in the other application. How can it?

Sure, you have panels for this and panels for that. Maybe you know that the properties for something are always in this panel. But how does that help you learn the application any easier? The point is that different applications do different things. Each application has its own specific functions. You use Flash to create Flash stuff. You use Photoshop to edit images. Once I become familiar and comfortable with the new application interface for Captivate, I’m STILL going to be mostly bewildered by Photoshop and will still have to pick and poke to figure out how this new content aware thing will help me or how to create layers and all that, won’t I?

I dream of the day when we have the capabilities of those proposed in The Matrix. Where all it requires is a special download to our brains and suddenly we can fly a helicopter. Or navigate Photoshop or Flash. (At the moment, for me, Photoshop and Flash skills aren’t really that much different from what it must take to be able to successfully pilot a helicopter. I’m likely to be equally successful with all three.)

Until next time… Rick 🙂


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